Cellular Prices Rise, With A Boost From Washington

July 13, 2012

The Obama administration nuked AT&T’s deal with T-Mobile. Now comes the fallout: higher prices.

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One Holiday Gift We Can’t Return

December 27, 2011

Regulators gave consumers a gift by blocking AT&T’s merger with T-Mobile. Unfortunately, this is one holiday present we can’t return.

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Buying Customer Goodwill, And Keeping It

March 25, 2011

Anyone who runs a business knows that customers are among its most important assets. And although customers cannot be bought or sold, their presumed loyalty is a major consideration in nearly every merger. So, when AT&T agreed to buy T-Mobile USA from Deustche Telekom for $39 billion this week, T-Mobile’s customer base was included in the price. But AT&T is going to have to tread carefully if it wants to …

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When The Backup Needs A Backup

October 23, 2009

Many owners of Sidekick phones recently found that their personal information, including contact numbers, pictures, notes and to-do lists, had vanished. When the phones were introduced, they were marketed as being safer than competing products because data was stored at a central server facility rather than solely on the individual phones. That meant Sidekick users whose phones were lost, stolen, or thrown into fires by former lovers could simply have …

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